Privacy Policy

Last updated: September 27, 2026

VietnamGuide.net operates an independent travel planning desk for international travelers. We safeguard reader data.

Information we collect

We do not require user accounts or reader registrations. When you browse our travel itineraries, web servers automatically capture standard technical access logs, including your masked IP address, browser user-agent, operating system, requested URL path, referring domain, and timestamp. If you choose to contact our editorial desk directly via email regarding route updates, hotel closures, or transport corrections, we collect your email address and message contents to investigate your report.

Cookies and advertising partners

We partner with third-party vendors, including Google, to serve contextual advertisements across our travel guides. Google uses advertising cookies, including the DoubleClick cookie, to serve ads based on your prior visits to VietnamGuide.net or other websites on the internet. These advertising cookies allow Google and its advertising partners to display relevant ads according to your browsing patterns without accessing your personal identity.

Your choices and opt-out mechanisms

You retain full control over personalized advertising cookies. You may opt out of personalized advertising at any time by visiting Google Ads Settings or by accessing the Digital Advertising Alliance opt-out portal at aboutads.info. Essential session cookies operate solely to support edge caching, rate limiting, and administrative security on our LiteSpeed web server cluster. Aggregate website traffic analysis runs with anonymized IP addresses to observe popular destination guides and detect broken transport links without tracking individual identity across the web.

Outbound links and external resources

Our travel guides link directly to external logistics providers, official provincial tourism portals, and public transit schedules such as Vietnam Railways at dsvn.vn. When you click an external link, you navigate to an independent third-party domain governed by its own data privacy terms. We do not sell user data. Commercial partnerships never dictate route rankings.

Data retention and security standards

Technical web server access logs are retained for 30 days to diagnose network faults and block automated cyber attacks, after which log files are permanently deleted. Inquiries sent to our editorial desk are retained for 180 days to resolve ongoing transit investigations. All communication transmits across encrypted TLS 1.3 connections in accordance with Vietnam Personal Data Protection Decree 13/2023/ND-CP.

Reader rights and compliance contacts

You maintain full authority to review, rectify, or request deletion of any email correspondence submitted to our desk. For privacy inquiries or data removal requests, reach our compliance team at privacy@vietnamguide.net or contact our physical editorial liaison at 45 Le Duan Boulevard, Ben Nghe Ward, District 1, Ho Chi Minh City. We respond within 48 business hours.